Warranty

KRISS USA INC warrants all KRYTAC original products to be free from defects in materials and workmanship. This KRISS USA INC warranty is applicable to the original or initial purchaser only and it is effective from the date of purchase and lasts for 60 days. Any such defects of KRYTAC products received in written or electronic notice by the authorized KRYTAC importer and distributor during the term of this warranty will be remedied by the appropriate KRYTAC importer and distributor for your region with proof of purchase, within a reasonable time after such notification and delivery of the KRYTAC product as provided below.

This warranty does not cover:

  • Defects or malfunctions resulting from careless handling or any modifications made to the product.
  • Defects or malfunctions resulting from use of defective, old, or improper BBs in KRYTAC airsoft guns.
  • Defects or malfunctions resulting from corrosion, neglect, abuse, failure to properly maintain, or defects due to any use not referred to in the Owner’s Manual (see KRYTAC airsoft gun Owner’s Manual for discussions on BBs recommendations, care, maintenance and handling of KRYTAC airsoft guns, and refer to the KRYTAC website for updates to Owner’s Manuals.)
  • Defects or malfunctions resulting from criminal misuse, negligence, or use under the influence of drugs and/or alcohol.
  • Scratches or external wear marks on the plastic or metal component parts.

ANY MODIFICATIONS OR ALTERATIONS TO THE PRODUCT WILL VOID THIS WARRANTY.

NOTE: KRISS USA INC, INCLUDING ITS SUBSIDIARIES AND AFFILIATES SHALL NOT BE RESPONSIBLE IN ANY MANNER WHATSOEVER FOR INJURY, DEATH OR DAMAGE TO PROPERTY AS A RESULT OF THE INTENTIONAL OR ACCIDENTAL DISCHARGE OF ITS AIRSOFT GUN, OR FROM IMPROPER AIRSOFT GUN FUNCTION WHEN THE AIRSOFT GUN IS USED FOR PURPOSES FOR WHICH IT WAS NOT DESIGNED FOR.

Problems and Warranty Claims:
If you experience a problem with your KRYTAC product that cannot be resolved with KRISS USA INC over the phone, through our website, support forum, or with your KRYTAC dealer, in the United States please contact Evike.com for warranty service.

Evike.com Superstore
Hours: Mon-Fri 08:00-17:00 Pacific Time
Phone: (626) 286-0360
Web: Evike.com/rma


THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE GIVEN, ANY AND ALL LIABILITY FOR BREACH OF ANY IMPLIED WARRANTY OR WARRANTY CREATED BY LAW IS DISCLAIMED.

UNDER NO CIRCUMSTANCES SHALL KRISS USA INC, INCLUDING ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO ECONOMIC LOSS, INJURY, DEATH OR PROPERTY DAMAGE, WHETHER AS A RESULT OF BREACH OF THIS WARRANTY, NEGLIGENCE OR OTHERWISE.

Void where prohibited by law. This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Problems and Warranty Claims Outside United States:
If you are outside of the United States, the warranty policy available for your country may differ. For warranty information and service, please contact the official KRYTAC importer and distributor for your region:
Canada
Toronto Airsoft
Hours: Wed-Thu 13:30-18:00, Fri 13:30-20:00, Sat 11:00-16:00 Eastern Time
Phone: 866-407-9320
Web: TorontoAirsoft.com
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

United Kingdom
SHIELD
Hours: 08:30-17:30 GMT
Phone: +44 (0)1297 678233
Web: ShieldPSD.com
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Land Warrior Airsoft
Hours: Mon-Sat 10:00-17:00 GMT
Phone: 0131 654 2452
Web: LandWarriorAirsoft.com
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

European Union
Airsoft Zone
Hours: Mon-Fri 09:00-12:00, 14:00-17:00 CET
Phone: +43 7252 50900
Web: Airsoftzone.com
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Japan
LayLax Inc.
Phone: +81-6-6743-3880
Web: LayLax.com

Chile
RED SPOT
Hours: Mon-Fri 11:00-19:00, Sat 10:00-13:00
Phone: +569 82272773
Web: REDSPOT.cl
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Brazil
Parabellum
Hours: 08:00-15:00
Phone: (41) 3402 3427
Web: KRYTAC.ind.br
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Greece
Talos Defense
Phone: (+30) 210 3462134
Web: TalosDefense.com
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

South Korea
GUNS N WORKS
Phone: 070-4110-4220
Web: GUNSNWORKS.com
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

South Africa
Walker War Game
Phone: 0027-713555759
Web: WalkerWarGameOnline.co.za
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

New Zealand
ASGC
Phone: 09-3793799
Web: ASGC.co.nz
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Hong Kong
RedWwolf Airsoft Specialist LTD
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: RedWolfAirsoft.com

Taiwan
Thunder-Sports Supplies co. LTD.
Phone: +886 2 2765 5759
Web: Thunder-Sports.com.tw



KRYTAC® is a registered trademark of KRISS Systems Ltd. All rights reserved.

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